About Us
Your Success Is Our Success.
Our primary goal is to source personnel.
The personnel we source are tailored to ensure your staff’s time is optimized to the best they can be.
We have found part-time service-centric employees for hundreds of insurance businesses across the
country – both in-office and remote. Most of our clients use the employees to take the time-consuming task of ‘beginning of day’ activities so that their staff can get on with what actually matters: caring for customers and growing their business.
Experience fostering experience.
We aim to find employees from all walks of life and circumstances — including differently-abled, multi-cultural, multi-lingual, and the elderly. Help us help them! These employees will not only enhance the customer experience by connecting with a much broader segment of the community but will also be held to the same high standards of customer service and delivery that you pride yourself on.
What our Placements Do
- Follow-ups with customers for late/bounced payments - Processing of payments - Sending forms - Requesting necessary documents - Completing questionnaires - Updating odometer readings and following up on drive safe setups - Cases - Updating financial cards - Collecting information like driving licenses for MVR No-hit - Upselling and Pivoting from BOD Service tasks - Policy Transaction (PT) for the information collected in underwriting folders - E-Mailing COIs, Binders, and Dec pages - Updating lienholders, mortgagee clauses - Premium increases - Enquiries to Underwriting, Service, or billing - Customization of customer communications such as emails, texts and call scripts to meet your business and customer care needs
What Our Placements Don't Do
- Quotes
- Writing applications
- Application changes of other team members
- ERCs
- Claims
What we bring to the table
Our team has over 30 years of experience supporting insurance businesses with sourcing new talent.
We find any kind of employee clients are looking for; however, our specialty is finding amazing talent from all over the country, who are licensed, and who are willing to work remotely.
Our clients are located all over the country, and the talent we find live all over the country. We believe that the best talent for a given client may not always be located in the same city or state as them. As such, our national presence allows us the ability to marry more talent with more clients.
The talent that we find are hired with your needs in mind. We have a number of add-on services that employees can perform for your business based on your needs.